Introduction

Before you can get started on Polymesh, you need to install the wallet then you must pass a minimal identity verification before the account is permitted to transact on the network.

How to onboard to Polymesh Mainnet

In order to onboard to Polymesh, please follow the steps below:

1. Download the Polymesh Wallet, create an account, and follow the steps found in the wallet.

You can download the Polymesh Wallet from here

2. Go to the Polymesh Onboarding Page then

Click on "New Application - I’ve set up my Polymesh Wallet" if you would like to start a new onboarding application.
Click on "View an existing application" if you would like to check the status of an existing application.

3. On the next page, enter your email address.

Your email address is only needed to send you a unique link. It is not saved in any way, nor is it associated with your Polymesh account.

Enter the role (Staker / Token issuer) you will use Polymesh for.
Please note that the onboarding of node operators is a different process and not in the scope of this article. Node operators on Polymesh must be licensed financial entities. For more information please visit this link.
Read and accept the Privacy Policy, then click on "Submit".

4. You will receive an email to verify your email address and a link to the Polymesh CDD provider page. Please check your spam folder too.
Please be aware that some corporate email accounts might filter these emails.
If you don't receive the verification email please use a personal email account instead.
5. On the CDD provider page, click on "New application".

Select an address you would like to verify or enter it manually. The address should begin with 2.
Choose from one of the Polymesh KYC providers (Fractal / Netki / Jumio) then click on "Continue".

6. You will receive a mail with further steps related to the provider you have chosen.

Instructions per KYC providers

Jumio

The process with Jumio takes two steps by capturing your ID document and your face via a webcam or your smartphone's camera.

Avoid any glare that could cover your date of birth or photo by ensuring you are in a well-lit room.
NOTE: it is imperative that you are the person entering your ID. Please do not ask anyone else to do this for you or you will not be permitted to onboard onto and use Polymesh.

To check the status of your application with Jumio visit the Polymesh Onboarding Page.

From this page, you can insert your uID into your wallet if needed.

If you run into any issues please open a support case through the Polymesh Community Portal.

Netki

To get you started, you will need to submit your passport and take a selfie to successfully onboard with Netki. This process can be done from smartphone only. Today, Netki can only accept a valid passport. We are working to expand that to multiple ID types in the future.

If you have chosen Netki from the CCD provider page, you will receive instructions and a link which you need to open from your smartphone.
Before you begin, make sure you are in a well-lit room and have your ORIGINAL PASSPORT ready.
On your smartphone you need to open a link from a context-aware app (like built-in SMS or email app).
It will ask you to install the MyVerify app
You will be asked to enter your cell phone number for security purposes
You will receive a security code via SMS on your smartphone
Enter the security code into the app
In the app, please choose passport from the drop-down menu
Take a photo of your passport by laying it on a flat surface. Be sure to hold your phone with two hands to keep it steady
Avoid any glare that could cover your date of birth or photo by ensuring you are in a well-lit room
NOTE: it is imperative that you are the person entering your ID. Please do not ask anyone else to do this for you or you will not be permitted to onboard onto and use Polymesh

To check the status of your application with Netki visit the Polymesh Onboarding Page.

From this page, you can insert your uID into your wallet if needed.

If you run into any issues please open a support case through the Polymesh Community Portal.

The support team will need the link you received during the onboarding process with the subject "Polymesh Onboarding—Get Started".

Fractal ID

There are a few helpful things to keep in mind for the smoothest onboarding process with Fractal:

To simplify and accelerate the process, use an international passport.
Be sure to include a clear, full photo of your identification. This means keeping the documentation as flat as possible, well lit, and uncropped. Document images that don’t meet these requirements may not be accepted.
Proof of residence documentation needs to be from within the last 6 months. Anything before will not be accepted.
Your ID documentation needs to include a Machine Readable Zone (MRZ). This could be found on your passport or national ID depending on your country of residence. An MRZ looks like this:

For more information about Fractal please consult this blog post.

To verify your application with Fractal visit the Fractal Dashboard.

From there you can insert your uID to your wallet if needed.

If you run into any issues please open a support case through the Polymesh Community Portal and provide the email address you used for onboarding.